Privacy Policy

1.Who we are

Apex Tech Solutions operates apextechsolutions.tech and provides software engineering, design, and digital marketing services. In this policy, "we", "us", and "our" refer to Apex Tech Solutions.

This policy covers information collected through this website. It does not cover data we process on behalf of clients under a separate agreement, where the client is the data controller and we act as a processor.

2.Information we collect

We only collect information you actively give us, plus limited technical data needed to operate the site securely.

• Contact and enquiry details you submit — your name, email address, phone number, company name, and the content of your message.
• Project information you choose to share — budget range, timeline, services of interest, and project descriptions.
• Technical data — IP address, browser type, and pages visited, used for security, abuse prevention, and aggregate traffic analysis.

3.How we use your information

We use the information you provide to respond to your enquiry, scope and quote for work, and keep a record of our correspondence.

• Replying to enquiries and preparing proposals or quotes.
• Delivering and supporting services you have engaged us for.
• Meeting legal, accounting, and regulatory obligations.
• Protecting the site against spam, abuse, and fraudulent submissions.

4.What we do not do

• We do not sell, rent, or trade your personal information.
• We do not add you to a marketing list because you submitted an enquiry.
• We do not share your details with third parties for their own marketing.

5.Legal basis for processing

Where UK/EU data protection law applies, we rely on legitimate interests to respond to enquiries about our services, performance of a contract where you have engaged us, and legal obligation where we are required to retain records.

6.Service providers

We use a small number of third-party providers to run this website and our business — including hosting, database, and email delivery services. These providers process data on our instructions and are bound by their own contractual and legal obligations.

7.How long we keep information

Enquiry records are retained for as long as needed to handle your request and for a reasonable period afterwards so we have a record of our dealings. Records relating to engaged work are retained for the period required by accounting and legal obligations. You can ask us to delete your information sooner.

8.Your rights

Depending on where you live, you may have rights over your personal information.

• Request a copy of the personal information we hold about you.
• Ask us to correct information that is inaccurate or incomplete.
• Ask us to delete your information where there is no ongoing need to keep it.
• Object to or ask us to restrict certain processing.
• Lodge a complaint with your national data protection authority.

9.Cookies

This site uses only the cookies and local storage needed for it to function — for example, remembering your light or dark theme preference. We do not use advertising or cross-site tracking cookies.

10.Security

We take reasonable technical and organisational measures to protect information, including encrypted connections, access controls, and restricting who can reach stored data. No system is perfectly secure, and we cannot guarantee absolute security.

11.Changes to this policy

We may update this policy as our services or legal obligations change. The date at the top of this page reflects the most recent revision.

12.Contact

You can reach us about any privacy matter at admin@apextechsolutions.tech.